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Position Details: IT Administrator

Location: Kampala, Uganda
Openings: 1
Salary Range:


A leading manufacturing and food processing entity in Uganda is

 seeking to hire an IT Administrator reporting to the Finance Manager.

Job Purpose  

The primary role of IT Administrators is to oversee and maintain all

aspects of a company's computer infrastructure. This includes

maintaining networks, servers and security programs and systems

Key Responsibilities

Manage all electronic equipment 

Install networks and computer systems 

Maintain, repair and upgrade the operating system including hardware and software as and when required

Monitor the performance of existing computer systems and IT infrastructure 

Assess present network servers, operating systems and security layers

Upgrade hardware and software programs as appropriate

Install and implement effective security systems

Perform data backup and recovery processes

Resolve issues with systems and programs

Investigate, diagnose network problems and provide solutions

Collect and analyze IT usage statistics. 

Provide recommendations for improvement of the organization’s IT systems. 

Configure and install IT solutions. 

Assist co-workers with daily IT needs. 

Set up new users and manage security, passwords and backup. 

Monitor the Internet and email usage of company employees.

Provide 1st line technical support via telephone, e-mail and face to face interaction for desktops, laptops, printers and any other ICT equipment.

Assist in the production and maintenance of documentation relating to the Company’s ICT systems 

Support users in the use of computer equipment by providing necessary training and advice 

Recommend solutions by defining infrastructure and functional capabilities, security, and recovery specs working with vendors where necessary.

Telecom administration and user creation/deletion/modification where required.

Ensure implementation of ICT Policies and IT Standard Operating Procedures.

Install, modify, service and repair computer hardware and software were possible

Develop user training manuals

Any other duties assigned

Qualifications and Competences 

A Degree in IT, Computer Science or any related field.

At least 3 years’ experience as an IT administrator in a busy environment 

Excellent problems solving skills 

High level of communication and interpersonal skills.

Outstanding knowledge of IT systems.

Experience in installation of IT hardware and software.

Good organization and time management skills.

Closing date for receiving applications is Wednesday 23 October 2019 5.00pm

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